Shipping Policy

At Gaura Diamond, we aim to provide you with an exceptional shopping experience, including prompt and reliable shipping services. Please review our shipping policies outlined below:

Ready Products:

For ready-to-ship jewelry products, we strive to process and dispatch your order within 7 to 10 business days from the date of purchase. Once your order has been processed, you will receive a confirmation email with tracking details to monitor the progress of your shipment. Delivery times may vary depending on your location and shipping method selected at checkout.

Customized Products:

For customized jewelry pieces tailored to your specifications, please allow a crafting period of 20 to 30 business days. Our skilled artisans meticulously handcraft each piece with precision and care to ensure it meets your expectations. Once your customized item is complete, it will undergo quality checks before being shipped out to you. You will receive a confirmation email with tracking information once your order is on its way.

Shipping Method:

We utilize trusted shipping carriers to ensure the safe and timely delivery of your order. Shipping options may vary based on your location and preferences, and you will have the opportunity to select your preferred shipping method during the checkout process.

International Shipping:

For international orders, please note that delivery times may be longer due to customs processing and other factors beyond our control. Additionally, any applicable customs duties or taxes will be the responsibility of the recipient.

Order Tracking:

Once your order has been dispatched, you will receive an email containing tracking information to monitor the status of your shipment. You can use this tracking number to track your package online through our website or the respective courier's website.

Shipping Address:

Please ensure that the shipping address provided at checkout is accurate and complete to avoid any delays or complications with the delivery of your order. We are not responsible for any errors or delays resulting from incorrect shipping information provided by the customer.